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The Next Frontier for Managing Healthcare Costs: Total Cost of Care

When shopping for a new solution, companies generally compare plans by the network discounts offered, without understanding many behind-the-scenes factors that impact costs.

All the noise surrounding the Affordable Care Act (ACA) in recent years– including the new administration’s idea to  “repeal and replace”– has overshadowed a significant development that deserves employers’ attention. It’s called Total Cost of Care (TCC), and it could completely turn the industry on its head in terms of how employers contemplate healthcare costs and choose health pan providers and networks.

Why? In the current system, logic would suggest that if two identical groups with identical risks, identical disease profile and identical demographics were seeking care from two networks that appeared roughly identical, the total cost of the care provided for each group should also be identical. And yet—you guessed it–most of the time these costs are not identical.

TCC offers a look behind the curtain at the actual costs of health care for a given population – with each respective insurance carrier. The goal is to overcome the “Black Box” nature of the existing network system. When shopping for a new solution, companies generally compare plans by the network discounts offered, without understanding many behind-the-scenes factors that impact costs. Differing demographics, provider mix, physician referral patterns and carrier/network discount calculation nuances can cause misleading or even erroneous results. Further, there is currently little – if any – contemplation of disease management/clinical efficacy/outcomes in the discount analysis. TCC takes a more holistic approach to cost analysis, examining factors that are typically hidden in a normal network comparison but that could be driving up the cost of the plan for an employer. It allows employers to compare carrier/network A vs. carrier/network B by taking into account things like the carrier’s cost per unit, utilization, provider mix, network penetration, medical management and claims protocol.

Many of you are probably thinking: Duh! Why haven’t we done it this way all along? The short answer: we didn’t have access to all the data. That changed a few years ago when a committed working group made up of industry veterans, actuaries, and executives from the nation’s largest health plans came together to offer an unprecedented level of transparency and data-sharing.

I’m excited about the possibilities of TCC for my clients and frankly, the entire industry. Stay tuned as this new concept evolves in the next year or two.

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