The question is: Does the healthcare system have the capacity to handle it? Are Employee Assistance Program vendors (EAP) prepared – both from a skill standpoint and also in terms of scalability?
The Mental Health Parity Act of 1996 ensured that plans with more than 50 employees offer robust mental health coverage for outpatient counseling. However, the spike/curve we feared in the hospital/clinical setting from COVID-19 could similarly overtake the mental health system’s capacity in just a matter of weeks.
Here’s how employers can work to meet the demand:
- Increase Resources. Employers who increase resources and/or procure vendors to bolster their mental health offering will likely fare better than those who don’t; but the industry will need to ramp up capacity to handle.
- Incentivize Employees. Those who reconfigure their wellness program incentives to emphasize mental health will reach more employees. For most companies, there is untapped supply in their wellness/wellbeing platforms.
- Communicate, Communicate, Communicate. Employee benefits programs are constantly shifting to cater to the needs/desires of the talent employers are trying to recruit and retain. Your attention to mental health, and your ability to communicate available resources, will matter to your current and future employees.
Mental health is often discussed in corporate America, but it isn’t usually a major focal point of a health plan. That needs to change. Never before has there been such widespread pressure put on the workforce with implications to both individual and group mental health.
For more on mental health and COVID-19, read the complete New England Journal of Medicine article here :